How fast will I receive my PokéCoins after payment?

Orders are typically processed within 15 to 30 minutes after payment and account details are provided. You'll get a notification once the top-up is complete, and you can then log in to verify your balance.

Is it safe to give my Pokémon GO login details?

Yes—our team logs in only to purchase your selected Poké Coin package, then logs out and clears all login history. For extra security, change your password after you've confirmed the top-up.

How do I top up, and what info do I need to provide?

Place your order and pay, then send customer support your login method (PTC/Google/Facebook), server region, password, and trainer name. If a verification step appears, provide the OTP promptly and stay offline during processing.

Can I get a refund if something goes wrong?

If a top-up can't be completed, contact customer support with your order details and they will review it for a refund or resolution. Refunds are handled case by case based on the order status.

Which login method works best, and is my region supported?

PTC (Pokémon Trainer Club) is recommended for faster processing and higher success rates, though Google and Facebook logins are also supported. Just include your server region with your order so we can process it correctly.

How do I find my Player ID or account details for the top-up?

Open your character center and go to the settings page to view the email or Facebook account you're logged in with. If you're playing as a guest, link your email there first, and also note your trainer name for the order.

Pokémon Go

mobile

1 sold

Self Top-up is highly recommended for its speed and convenience.

About this game

[Important Notice]

To purchase in-game currency, you must log into your game account.

Please ensure all required information is accurately provided to avoid delays in receiving your PokéCoins.

[Pokémon Go Top-Up Information]

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Server

Password

Character Name

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How to Top Up Pokémon Coins? (via CFC Shop)

1.Place your order and complete the payment.

2.After payment, please provide your account information so we can log in and complete the top-up. Do not log into the game during this process.

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3.We will purchase/in-game recharge items based on the products you ordered.

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4.After completing your purchase/top-up, we will log out of your account and clear the login history.

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5.After completing the top-up, you will receive a notification, and you can then log in to the game to verify the transaction.

[How to obtain the account details required for top-up?]

1.Go to your character center and locate the settings page

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2.View the details of your logged-in email/Facebook account. If you are logged in as a guest, please link your email address here.

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What is Pokémon GO? What are Poké Coins used for?

Pokémon GO is the world's most popular location-based augmented reality mobile game developed by Niantic and The Pokémon Company. Players explore the real world to catch Pokémon, battle in Gyms and Raids, and participate in global events. Poké Coins are the premium in-game currency used to purchase Poké Balls, Incense, Lucky Eggs, Raid Passes, Remote Raid Passes, backpack upgrades, character customizations, and other essential items from the in-game store.

How does this top-up service work?

This is a login-based auto-top-up service. TOPUPLive’s customer support team will log into your Pokémon GO account using the credentials you provide, purchase the selected Poké Coin package within the game, then immediately log out and clear all login history. Orders are typically processed within 15 to 30 minutes.

Which login method is recommended, and why?

When topping up Pokémon GO, we strongly recommend using a PTC (Pokémon Trainer Club) account, as it offers faster processing times and higher success rates compared to Google or Facebook logins. If your Pokémon GO account is currently linked only to Google or Facebook, consider linking a PTC account through the game settings before placing your order to ensure the smoothest experience.

What information do I need to prepare before purchasing?

Please have the following details ready before placing your order:

Your login method (PTC / Google / Facebook)

Your server region

Your account password

Your trainer name

If your login triggers a verification step, you may also need to provide the OTP (One-Time Password) code to customer support immediately after payment. Please stay online and check your messages promptly.

What happens after I complete my payment?

Here is the full process:

1.Place your order and complete payment at CFC Shop.

2.Provide your login method, server, password, and trainer name to customer support.

3.If verification is required, customer support will prompt you—please submit the OTP immediately.

4.Our team logs into your Pokémon GO account and purchases the selected Poké Coin package in-game.

5.After completion, we log out and clear all login records from your account.

6.Once you receive confirmation, you can log into the game to verify your Poké Coin balance.

Should I be logged into Pokémon GO during the top-up process?

No. Do not log into the game while the top-up is being processed. Simultaneous login may trigger additional security prompts, cause login conflicts, or delay processing. After receiving confirmation that the top-up is complete, log in normally to check your Poké Coin balance and update your account password for added security.

What are Level Bonuses, and how do they work?

CFC Shop offers additional Poké Coin bonuses based on your current Trainer level—up to an extra 20% on top of the standard package amount. This means higher-level Trainers receive more Poké Coins per dollar spent. Bonuses are automatically applied according to the level of the account being topped up, making top-ups via CFC Shop more rewarding than direct in-app purchases.

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GamePokémon Go

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